Walk-in Drive at Capgemini on 1st April 2012 -fresher’s

Company Name:  Capgemini

Designation:  Walk-in Drive on 1st April 2012 -fresher’s - 10 Opening(s)

Job Description:

Job Description: Fresher

Job Title: Trainee Associate (Logistic Coordinator)

Location: Gurgaon

Education: B.Com / BBM / MBA-International Business, SCM, Operations

Job Requirements:

• Candidate should have good communications skill

• They should be open to work in shifts-US/UK

• The job profile involves working in SCM domain

Preferred Skills:

1) Strong Excel

2) Sound knowledge of Microsoft Office, SAP will be an added advantage

HCL Walk in for Banking - Cards Operations from 2nd to 6th April 2012

Company Name :    HCL Technologies Limited

Designation:   Walk in for Banking - Cards Operations from 2nd to 6th April 2012 - 50 Opening(s)

Job Description:

Walk in Interview for Banking Cards Operations from  2nd to 6th April 2012

Job Location : Navallur

Shifts : 24/7 (Candidates should be interested to work in Night Shift).

Bond : 1year

Interview Time : 11am to 5pm.

• 1-4 years of experience in banking cards opertaions only.

•Prior experience in Banking / FS processes preferred

Caliber Point hiring Customer Service Executive - Medical process

Company Name:   Caliber Point Business Solutions Ltd.

Designation:   Customer Service Executive - Medical process

Job Description:

Job Designation : Executive / Sr. Executive (Voice)

Job Duties :

1. Processing of Insurer Records
2. Indexing in the DMS tool
3. Understanding and segregating medical records
4. Calling and coordinating with providers to collect information

Qualifications :

1. Bachelor’s Degree in Science/ Master’s Degree in Science or
2. Bachelor’s Degree in Pharmacy or
3. Diploma Holder in Pharmacy or
4. D.M.L.T/P.G.D.M.L.T (Diploma in medical and lab technologies)

KPO - Analytics Manager - 3A at Wipro BPO Solutions Ltd

Company Name:   Wipro BPO Solutions Ltd

Designation: KPO - Analytics Manager - 3A

Job Description:

1) Understand client needs, identify analysis objectives and perform data analysis using analytical techniques

2) Work and lead the analysts in performing the data analysis

3) Prepare / Review reports based on the results of analysis

4) Actively present data to client on weekly calls

5) Should have worked directly with onshore clients

5) Develop re-usable analytic procedures / scripts and build repository of knowledge.

Openings @ R Systems for BDE/ Sr.BDE- IT & BPO Services

Company Name :    R Systems International Ltd

Designation:   BDE/ Sr.BDE- IT & BPO Services

Job Description:

RESPONSIBILITIES: -

*Pitch for RSystems’s  IT/BPO services  to the prospective clients in US.

* Contact the C - Level Executives (CEO, COO, etc) of the Prospective Clients.

* Adhere to Lead Generation targets on monthly basis.

*Use strong verbal phone communication skills to engage targeted executive contacts with strategic value propositions.

on highly targeted database.

Infosys BPO is hiring for Data process with 2-4 years exp

Company Name:   Infosys BPO Ltd

Designation:  Infosys BPO - Ghaziabad is hiring for Data process

Job Description:

Job Role: Sr. Process Executive-(Data)

Job Location: Ghaziabad

Education (Data): Commerce Graduate+MBA

(Finance)/MCom/MA (Economics)

Experience Required: More than 18 Months

Skill Set:

* Knowledge and at least 1 year of experience in Tax related matters
* Fluency in English and Hindi (Speaking, reading & writing)
* Knowledge and experience of working on computers and basic computing applications (should have done a certified course) 

Walk in Interviews @ iEnergizer- International & Domestic Processes

Company Name: IENERGIZER

Designation: Walk in Interviews for International & Domestic Processes - 100 Opening(s)

Job Description:

Below mentioned are the Openings @ iEnergizer:

DOMESTIC VOICE OPENINGS:

* E-commerce Process(Inbound Customer Service & Upsales)
* Home Appliances (Inbound Customer Service
* Travel Process

INTERNATIONAL VOICE OPENINGS :

* Inbound Customer Service (US Shifts)
* First Party Collections (US shifts)
* Market Survey (Fixed Shifts)

Call Quality Manager - OCCÂ Jobs at HDFC Bank Ltd

Company Name:  HDFC Bank Limited

Designation:  Call Quality Manager - OCCÂ

Job Description:

Responsibilities

Upliftment of non performing tses from C to B, B to A category through mock calls / training

Quality assessments on outbound calls made to customer.Drive low call defects and high scores by constant training / monitoring of telecallers.

Needs to handle a key activity of monitoring script adherence , quality of probing and resolution , and process adherence at the region.

Should drive high call quality levels by structured effort through barge ins , mock calls , administering call calibration sheets and structured training programs.

Design training calendar & completion of training as scheduled.

Process & Tools Analyst Openings at Thomson Reuters

Company Name:   Thomson Reuters India Pvt Ltd

Designation:  Process & Tools Analyst

Job Description:

Essential Day-to-Day Responsibilities

* Contribute to process and tools projects, including;
* Requirement definition
* Solution validation
* Documenting processes and tools instructions
* Training
* Roll-out preparation including data preparation and cleansing
* Checking compliance of processes
* This role is about actioning change, not owning long-term operational processes, however a level of activity will be required to provide ongoing support to BAU processes.
* In addition to contributing to project work, analyst will be expected to take responsibility for the effective execution of particular process areas.
* Analyst will be required to assist with activities across the MIS Strategy and Portfolio Management team.
* The incumbent would also act as a key focal point for the MIS Process & Tools team in their location.

CONVERGYS Urgent Opening with U.S. Pilot - 100% Voice Process (Inbound #)

Company Name:  CONVERGYS India Services Pvt Ltd

Designation:   Urgent Opening with U.S. Pilot - 100% Voice Process (Inbound #)

Job Description:

Job Summary:

Candidate must be a graduate in any stream (except BE, B Tech, MCA, etc...) with minimum 6 months of ICC (International Call Center) experience. Candidates with Health Care Experience would be preferred.

Must have Good communication skills, ready to work 24*7.

Fixed Weekly Off - Saturday and Sunday.

Hi,

We are a reputed International BPO based in Pune.

I would like you to note that we are hiring for a US Based Pilot / 100% Voice Inbound Process

Reliance Comm; Looking for Team Leader - Voice

Company Name:  Reliance Communications Ltd

Designation:  Team Leader - Voice

Job Description:

• Motivating and inspiring the team to surpass their potential.

• Improving the team and facilitating the communication among the members of team.

• Exceeding and meeting departmental objectives, including conversion targets, and lead generation.

• Creating sense of ownership within the employees and resolving employee issues, if any.

• Encouraging, supporting, and motivating actively one’s peer team.

• Looking constantly for development as well as continuous improvement for the entire team.

• Monitoring, organizing, and coaching team on a day-to-day basis.

Team Leader - Customer Service (Regional Call Centre) - HDFC Bank Ltd

Company Name:  HDFC Bank Limited

Designation:  Team Leader - Customer Service (Regional Call Centre)

Job Description:

Responsibilities

Ensuring that the Team’s individual target/Unit Qualitative and Quantitative targets are met. Maintaining and Reporting the Periodic MIS to the Manager Call Center.

Ensuring High levels of Motivation among team members and facilitating performance that meets the Organization's expectations.

Call escalations and Callbacks wherever required.

R Systems - International Business Development (BPO & IT)-Lead Generation

Company Name :    R Systems International Ltd

Designation:   International Business Development (BPO & IT)-Lead Generation

Job Description:

RESPONSIBILITIES: -

*Pitch for R Systems’s BPO/   IT  services.

 * Contact the C - Level Executives (CEO, COO, etc) of the Prospective Clients(International).

*Use strong verbal phone communication skills to engage targeted executive contacts with strategic value propositions.

on highly targeted database.

BDE/Sr. BDE(IT)- Lead Generation Required @ R Systems

Company Name:  R Systems International Ltd

Designation:  BDE/Sr. BDE(IT)- Lead Generation

Job Description:

RESPONSIBILITIES: -

Pitch for RSystems’s IT services to the prospective clients in US.

* Contact the C - Level Executives (CEO, COO, etc) of the Prospective Clients.

* Adhere to Lead Generation targets on monthly basis.

*Use strong verbal phone communication skills to engage targeted executive contacts with strategic value propositions.

on highly targeted database.

Assit Manager/Manager - Enterprise Voice Engineering @ Tata Communications

Company Name:    Tata Communications

Designation:   Assistant Manager/Manager - Enterprise Voice Engineering

Job Description:

Architect, design & implement Global enterprise voice services/ solutions, Contact Center services. Ability to close Bill of materials with vendors and plan deployment.

Ability to work within a team of engineers to successfully plan and deliver services by interacting with internal stake holders/ vendors.

Documentation of high level and low level design with minute details of technology

Conduct the trial and poc setup for various voice services and provide reports with recommendation as per results

Implement, monitor and report customers requirements for voice services

Urgent Recruitment at HDFC Bank for System Manager

Company Name:  HDFC Bank Limited

Designation:  System Manager

Job Description:

Responsibilities

Management of business MIS & Data Extraction to Business Users as per business periodicity

Production Issue Identification & Resolution for LOS – LS- IFMS Application

Identification of system BUG/Functionality Gaps , Raising the same with respective IT/BPRG/BSG unit,Vendors to provide End resolution

Production Performance Management : All Systems to be tracked on a regular Basis , Monitoring & tracking of Application performance issue , Finding RCA In consultation with IT BPRG & resolution

R Systems Requires International Business Development (IT)-Lead Generation

Company Name:  R Systems International Ltd

Designation:  International Business Development (IT)-Lead Generation

Job Description:

RESPONSIBILITIES: -

* Pitch for R Systems’s  IT  services.

* Contact the C - Level Executives (CEO, COO, etc) of the Prospective Clients(International).

* Use strong verbal phone communication skills to engage targeted executive contacts with strategic value propositions.

on highly targeted database.

Urgent Recruitment for Executive - TSC @ Tata Communications

Company Name:    Tata Communications

Designation:   Executive - TSC

Job Description:

1 Customer Front Line for Trouble Reporting.
2 Trouble Ticket Assignment to different technical teams
3 Escalation Management
4 Coordinating with resolver groups for updates
5 Sharing timely updates customer during TT Life cycle.
6 Ability to take inbound calls with a Neutralised Accent.
7 Confirming closure and sharing RFO with customer post resolution

Job Openings with Infosys BPO for Test Analyst

Company Name:   Infosys BPO Ltd

Designation:  Test Analyst - Pune

Job Description:

Responsibilities

• Participate in requirements walkthrough sessions to understand the functional and non-functional requirements

• Develop and review test scenarios, cases and ensure 100% test coverage

• Create test data to perform test execution

• Perform test execution and raise defects for the issues identified

Wipro BPO Looking for Deputy Manger-Quality

Company Name:   Wipro BPO Solutions Ltd

Designation:  Deputy Manger-Quality - 10 Opening(s)

Job Description:

Quality Black Belt. Will be responsible for driving Quality Initiatives and Quality Culture in the aligned function.

▪ Support function to drive and meet critical performance metrics (KPI/CPMs/ SLAs)

▪ Documentation of Quality Systems

▪ Ensure Six Sigma & Lean Rigor in function and conduct trainings.